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Our Streamlined Process

Turning Your Outdoor Visions Into Reality, Step By Step

Retaining Wall Installation Sketch

How We Collaborate To Revitalize Your Outdoor Space

At Morganton Ponds & Hardscapes, we believe in a clear and straightforward approach to transforming your outdoor space. From the initial consultation to the final touches, our process ensures we handle your project professionally, and you always know what’s happening. 

Let’s embark on this journey together, creating a space that reflects your dreams and enhances your outdoor living experience.

Our 10-Step Process

1. Fill Out The Contact Form

Start your journey by telling us about your project. It's quick and easy!

2. Phone Consultation

We'll have a brief call to discuss your ideas and how we can help bring them to life.

3. On-Site Consultation

This is a detailed on-site review to help us completely understand your space. Any consultation fee will be credited towards your project.

4. Design Phase

Our designers create a visual of your project. We incorporate your feedback to ensure the vision aligns with your expectations.

5. Sign The Contract

With the design finalized, we'll provide an estimated start date for your project upon contract signing.

6. Pre-Job Walkthrough

We have a final on-site review of the project details to address any last-minute questions.

7. We Get To Work

Watch your project come to life with daily progress updates through JobTread. We’ll ensure the site remains clean and organized.

8. Post-Job Walkthrough

Together, we'll review the completed work to ensure it meets your standards.

9. We Clean Up

Our team leaves your space tidy and ready for you to enjoy.

10. Final Payment

You'll make your final payment once you're delighted with your new outdoor space.

Warranty

Peace of mind comes standard with our 1-year craftsmanship warranty and the manufacturer's warranty on materials. We stand behind our work, ensuring your investment is protected.

Follow-Up

Your satisfaction is our priority, even after project completion. Expect a follow-up call from us 12 months later, just before your warranty expires, to ensure everything is still perfect.

Embrace Nature, Create Memories, Discover Peace